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Latest scams

How to stay aware and protect yourself with the latest scam update.

Current scam alerts

Read about the latest scams so you know what to keep a look out for.

If you get a suspicious email, text or phone call, report it immediately.

November 2024 – Phone impersonation scams
November 2024 – Free investment trading education scam
July and August 2024 – ANZ phishing text message
July 2024 – Global IT outage
July 2024 – NZ Post phishing scam
May 2024 – Term deposit scam
May 2024 – PayPal email phishing scam
April 2024 – FMA Investor Warnings
February 2024 – Bank of America investment scam
November 2023 – Cold calls, ANZ Fraud Team phone impersonation scam
August and October 2023 – Impersonation phone scam
July 2023 – Chinese extortion scams
June 2023 – Citibank N.A. investment scams
April 2023 - NZTA and ANZ text message scams
February 2023 – Cyclone and flood related scams
August 2022 - IRD and NZTA phishing scams
April 2022 – Beware of text message phishing scams
February 2022 - Phone scammers posing as the ANZ Fraud Team
November 2021 - Parcel delivery text message and email scam
October 2021 - Parcel delivery SMS scam
October 2021 - Fake ANZ Facebook accounts
September 2021 - Chinese extortion phone scam
March 2021 - Phishing emails and text messages
February 2021 - IRD Phone Scam Alert
January 2021 - Scam Alert ANZ Impersonation Emails
December 2020 - Scam Alert Shopping Online
November and December 2020 - Scam Alert
May 2020 - Beware of phone scammers posing as the ANZ Fraud Team
April 2020 - Visa Security Phone Scam
March 2020 - Be aware of COVID-19 scams
January 2020 - Phishing text messages
September 2019 - Beware of Phone Scammers
August 2019 - Text Message Phishing Scam
July 2019 - Remote Access Scam
June 2019 - Automated Chinese Message Phone Scam (update)
June 2019 - ANZ Customer Service Phishing email
March 2019 - Automated Chinese Message Phone Scam
February 2019 - Beware of Phone Scammers
October 2018 - "Stop the hackers" scam
September 2018 - Text message phishing scam
July 2018 - Real estate business email compromise scam
June 2018 - Fake mobile banking apps
April 2018 - Text message phishing scams
February and March - 2018 Unusual account activity email phishing scam
September 2017 - ANZ Alert email phishing scam
September 2017 - Final notice email phishing scam
August 2017 - Your ANZ Internet Banking log on attempt(s) was unsuccessful
June 2017 - Unusual activity on your ANZ Internet Banking account email phishing scam
May 2017 - Security Issue email phishing scam
February 2017 - Software download scam
January 2017 - Software download scam
September 2016 - Investment scammers
May 2016 - Invoice scam impacting the building industry

Remember, ANZ will never:

  • Ask you for your banking PINs, passwords or security codes.
  • Send you a link to log on to ANZ Internet Banking - always type the URL (anz.co.nz) into your browser.
  • Ask you to download any software onto your devices.
  • Ask you to give us remote access to your devices.

If in doubt, call us

If you think you’ve been a victim of fraud (or there’s a chance you might be), or if you notice anything out of the ordinary with your accounts or online banking, please call us immediately so we can take the necessary actions to help protect your banking.

Or +64 4 470 3142 from overseas (charges may apply).

Information and education resources

CERT NZ

CERT NZ is a government agency working to improve cyber security in New Zealand. Report cyber security incidents (banking and non-banking) to CERT NZ, they can help you resolve it.

CERT NZ website

Commission for Financial Capability (CFFC)

CFFC is a government organisation helping people to get ahead financially. They offer a variety of information and educational material about how to avoid frauds and scams.

Commission for Financial Capability website

Netsafe

Netsafe is an independent, non-profit online safety organisation. They provide practical tools, support and advice for keeping safe online, including advice and information about online scams.

Netsafe website

Financial Markets Authority (FMA)

The FMA is a government agency responsible for regulating New Zealand’s financial markets. They provide warnings and alerts about businesses or individuals you should be cautious of, and illegal investment schemes. You can also report investment fraud incidents.

Financial Markets Authority website

IDCARE

IDCARE is a not-for-profit organisation formed to help individuals who have identity and cyber security concerns. Their Identity and Cyber Security Case Managers can provide independent advice on how to respond to data breaches, scams, identity theft, and cyber security concerns.

IDCARE website