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Proof of address

How to provide proof of your New Zealand residential address for your application to join ANZ via ANZ goMoney, so we can complete your application

Your proof of address must be:

  • An accepted form of address verification addressed to your New Zealand residential address (see options listed below).
  • Dated within the last six months.
  • Emailed as a PDF or photo showing the entire first page of the letter, statement, bill or document which includes your name and address.
  • In English, otherwise we require you to provide a translated copy completed by an independent translation agency, at your own cost.

It must also match the address you provided when applying to join ANZ using the ANZ goMoney mobile app.

Please email your proof of address to address.verification@anz.com, with your application reference number in the email subject line, within five working days.

Accepted forms of address verification

Your proof of address must be on letterhead, with the official address and logo:
  • Utility bill
  • Non-ANZ bank account statement or document*
  • Non-bank financial institution statement or document*
  • Government agency document, e.g. Inland Revenue, ACC
  • Local council document, e.g. rates bill
  • Signed rental tenancy agreement or sub-letting agreement
  • Electoral roll papers
  • Insurance policy document
  • Car registration notification/demand
  • Educational institution letter
  • Lawyer or accountant letter
  • Retirement home letter or invoice
  • GP (doctor) letter or invoice
  • Employer letter
  • Short-term accommodation letter from the accommodation provider (e.g. AirBnB, hostel, motel or hotel) and including your name
  • Signed ANZ host letter and your host’s acceptable proof of address document. 
    ANZ host letter (PDF 20.3KB)

* Acceptable from certain countries, please call us on 0800 269 296 between Monday and Friday 8am–8pm, or Saturday or Sunday 8am–6pm to confirm.

Additional option for under-18s:

You can use your parent/guardian’s address. Please email a copy of your birth certificate or guardianship order and your parent/guardian’s address verification (one of the accepted proof of address documents).

By providing these documents, you confirm you have permission from your parent/guardian to use these documents as evidence of your address to open your account.

Email us

Send your proof of address as a PDF or photo to address.verification@anz.com

Please include the reference number of your application in the email subject line. Reference numbers are in the format EVXXXXXX. 

You can find your reference number:

  • At the bottom of the screen in goMoney.
  • In the text message you received after you submitted your application.

Next steps

Our team will be in touch with you within two business days.