Help and guides to banking with ANZ

With our step-by-step guides, see how to do your day-to-day banking including common tasks in the ANZ goMoney mobile banking app, Internet Banking, automated Phone Banking, ATMS and Smart ATMs.

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Using Voice ID and ANZ Phone Banking

Download a guide

Print the Scams and Fraud Guide

This guide gives you practical tips on how to spot the red flags to help keep your money safe.

Print it off and keep it somewhere you can easily reference. This guide also comes with a top tips summary that you can stick on your fridge or by your computer. 



Our guide is available in the following languages:


Important information

Eligibility criteria and terms and conditions apply to the ANZ goMoney app, Internet Banking, Phone Banking, Voice ID and Pay to Mobile. For details, see our ANZ Electronic Banking Conditions (PDF 138KB).