Transcript – How to get started with Internet Banking
Voiceover: Welcome to ANZ Internet Banking, where you can do just about all your banking online, anytime.
[Text on screen: How to use ANZ Internet Banking, payments, transfers, viewing transactions, managing cards]
Voiceover: This video is an overview of the main things you can do let us show you how. To get started, go to anz.co.nz.
[Text on screen: How to get started, anz.co.nz]
[Video: Internet Banking screen showing the actions described]
Voiceover: On the right-hand side of the screen, check Internet Banking is selected and then select log on. If you haven't registered yet, select ‘Register now’ in the top right-hand corner and follow the instructions. Otherwise, simply enter your customer number. If you don't know it, you can usually find it on your ANZ EFTPOS or Visa Debit card, or just give us a call. Then enter your password and select ‘Log on’.
[Text on screen: 0800 269 296]
[Video: Internet Banking screen showing the actions described]
Voiceover: The first screen you'll see is the home page. This provides an overview of the accounts you have access to. You can select an account to see more information, like transactions and account details. Or you can select ‘View recent transactions’ to see the five most recent transactions for that account. If you select ‘Quick transfer’ at the top right of this page you can quickly transfer money between your ANZ accounts, including paying the balance on your credit card.
Now let's look at the menu across the top of the page. It has a selection of categories for the main things you can do. We'll go over them one by one.
The first option is ‘Home’, select this at any time to return to this home page.
The second option is your accounts, select this to see your individual accounts and balances. From here you can select any account to view all transactions, statements and account details.
The third option is ‘Pay and transfer’. This is where you can access options for transferring money between your accounts, paying a person or bill, setting up automatic payments, paying tax or viewing upcoming payments.
The fourth option is ‘Apply and open’. Here you can easily apply for a bank account, credit card, home or personal loan. You can even request a Visa Debit card for an account.
The fifth option is your settings. This is where you can manage your personal details and preferences, like your password, statement options and contact details. You can also manage your cards here, whether setting or changing your card pin or applying a temporary block if you've misplaced your card.
The sixth option is ‘Documents’. Here you can view, download and print account statements or tax certificates. Just select the type account and time period, and select ‘Search’.
The last option is ‘Bank mail’. Here you can send and receive confidential account information about your accounts by sending us a secure message.
There's a few things to remember when using Internet Banking. To help keep your money safe, don't share your passwords or online codes with anyone, even us.
[Text on screen: Remember! Don’t share your passwords]
Voiceover: If your internet browser prompts you to save your password, decline this action. And make sure you log out after every session using the ‘Log off’ button at the top right corner of the screen. For extra security, after three minutes of inactivity you'll automatically be logged out.
We hope you found this video helpful.
We have a range of videos and printable guides on how to complete some of the common tasks covered in this video.
If you ever get stuck you can always get in touch and we'll show you how.
[Text on screen: anz.co.nz/guides. Payments, edit payments, transfers, viewing transactions, print statements, managing cards, how to use goMoney, 0800 269 296, ANZ logo]