Changes to ANZ rates, fees and agreements

Removal of Fitbit Pay

Notice published 27 June 2024

From 29 July 2024, Fitbit Pay will no longer be available. Google is replacing their Fitbit Pay contactless payments feature with Google Wallet. Google Wallet will be available on Fitbit Charge, Sense and Versa series devices that support contactless payments. Impacted customers will need to register their device with Google Wallet before this date to continue to use their mobile wallet. 

We’ll be updating our website and the following documents to remove references to Fitbit Pay:

  • ANZ Electronic Banking Conditions 
  • ANZ Google Pay™ Terms and Conditions.

 Our updated documents will be available from 29 July 2024 on our Bank accounts rates, fees and agreements page and by request from any ANZ branch.

Changes to over-the-counter cash deposits

Notice published 7 June 2024

Effective from 19 July 2024, we’ll no longer accept over-the-counter cash deposits into someone else’s account. You’re still able to deposit cash into your own ANZ account or an ANZ business account (or other non-personal account) over the counter.

You can use a Smart ATM to deposit cash into someone else’s ANZ account, if you know their bank account number. Smart ATMs are available at all branches except on the Chatham Islands. Or you can deposit the cash into your own ANZ account and make an electronic payment to them.

If you’re not an ANZ customer, you’ll need to visit your own bank to make a cash deposit.

Changes to ANZ goMoney operating system requirements

Notice published 3 April 2024

Effective from 18 April 2024, the ANZ goMoney mobile app won’t be supported on devices with the following operating systems:

  • iOS operating system 14.0
  • Android operating system 7.0

Between 18-30 April you’ll still be able to use goMoney on your device, but you’ll no longer receive updates and won’t be able to reinstall or download it from your app store if it’s removed from your device.

From 1 May 2024, you’ll only be able to use goMoney if you update the operating system on your device to iOS 15 or above, or Android 8 or above. You can find out how to update your operating system on our Older versions of ANZ goMoney page.

Note, ANZ Internet Banking is not affected by these changes. 

Changes to the Fair Trading Act and our standard form small trade loan contracts

Effective from 16 August 2022

We’ve reviewed and made changes to our standard form small trade loan contracts to comply with certain changes to the Fair Trading Act 1986. Those changes extend protections that currently apply to customers who have standard form consumer contracts to customers on standard form small trade contracts. 


What are standard form small trade loan contracts?

Small trade contracts are defined in section 26C of the Fair Trading Act 1986 and standard form contracts are defined in section 46J of the Fair Trading Act 1986. If your loan or facility with us is a small trade contract and is documented on any of the ANZ template standard form contracts set out at the end of this notice, then that is a standard form small trade loan contract for the purposes of this notice. 


What are the changes?

Generally, we’ve made the following changes to our standard form small trade loan contracts covered by this notice:

  • Events of default clauses: Where our standard form small trade loan contracts include default clauses, we’re including remedy periods or materiality thresholds into some of the circumstances that could result in you being in default
  • Indemnities: Where you’ve given us an indemnity, we’re generally limiting the scope of costs we can recover from you under that indemnity 
  • Unilateral changes: We’re:
    - clarifying the changes we can make to standard form small trade loan contracts and what you can do if you’re not happy with the changes we’re making; and
    - limiting when we can make those changes immediately and generally extending the notice period to 30 days’ notice for other changes
  •  Limitation of liability: We’re generally not limiting our liability for loss or damage that arises from our gross negligence or wilful misconduct
  • Entire agreement clauses: We’re not excluding prior statements or representations that may have been made 
  • Conclusive evidence clauses: Where we determine an amount, such as how much you owe us, and we say it is conclusive or binding on you, you’ll be able to ask us how we’ve calculated that amount if you think it’s incorrect.

What contracts and customers are impacted?

New and existing small trade customers will both benefit from these changes we have made. From 16 August 2022 the standard form small trade loan contracts we issue, and the processes we apply to the existing standard form small trade loan contracts that are signed, varied or renewed from that date, will reflect the changes we’ve outlined above.


ANZ template standard form small trade loan contracts governed by this notice

  • Commercial and Corporate Facility Agreements (and associated general conditions or general conditions – development) 
  • Agri Loan Agreements 
  • Agri Current Account Agreements 
  • Business Overdrafts (and associated overdraft terms and conditions) 
  • Commercial and Corporate Development and Investment Facility Agreements and Investment Facility Agreements (and associated general conditions)

If you have received a Loan Summary or Flexible Facility Summary from us that’s issued under the Business Loan Terms and Conditions or the Business Flexible Facility Terms and Conditions, we’ve separately updated those terms and conditions effective from 16 August 2022 – please visit our business agreements page to view those terms and conditions.

Important information

Our eligibility criteria apply. Fees and interest rates are subject to change. For full details see our Reserve Bank Disclosure StatementTerms and Conditions and Fees and Charges, or you can request these, free of charge, from any ANZ branch.

Apple is a trademark of Apple Inc., registered in the U.S. and other countries.  

Android is a trademark of Google Inc.