Managing your investment
With OneAnswer Multi-Asset-Class Funds and OneAnswer Single-Asset-Class Funds, you’re in control with easy ways to manage your investment.
Manage your investment online
View and manage your investments anywhere, anytime via ANZ Internet Banking and goMoney.
- Check your balance
- View past transactions
- Find out how your investment has performed
- Make additional investments by transferring money directly from your ANZ transaction account
- Check which fund(s) you're invested in
- Check your prescribed Investor Rate (PIR)
Not registered for ANZ Internet Banking or goMoney?
How to register:
Making additional investments
You can make additional investments in OneAnswer Multi-Asset-Class and Single-Asset-Class Funds anytime, either as one-off lump sums or regular direct debits. There's no minimum investment amount, and you won't be charged a fee for adding to your investment.
To make additional lump sum or regular investments, you can:
- Transfer funds online to your investment account via ANZ Internet Banking or goMoney
- Set up a bill payment or automatic payment
Select ‘OneAnswer MAC Funds’ from the Bill Payee list on your internet banking, or make your payment to:
OA Multi-Asset-Class Application Account
ANZ
01-1839-0154747-00 - Set up a direct debit
Call us on 0800 736 034 to set it up over the phone, or download, complete and return a direct debit form (PDF 52KB)
To make additional lump sum or regular investments, you can:
- Transfer funds online to your investment account via ANZ Internet Banking or goMoney.
- Set up a bill payment or automatic payment
Select ‘OneAnswer SAC Funds’ from the Bill Payee list on your internet banking, or make your payment to:
OA Single-Asset-Class Application Account
ANZ
01-0102-0706418-00 - Set up a direct debit
Call us on 0800 736 034 to set it up over the phone, or download, complete and return a direct debit form (PDF 52KB)
What you need to know
- It will usually take up to three business days for your investment to reach your investment account, and up to five business days to show in ANZ Internet Banking and goMoney.
- Include the following information with your payment, otherwise we won’t be able to credit your payment to the correct account:
Your surname
Your date of birth (DDMMYYY)
Your investor number or ANZ customer number or IRD number - If you’re invested in more than one fund, any additional investments you make will be allocated at the same percentage as last time. If you wish to change how your future investments are allocated, you’ll need to complete a Transaction Form (at the back of the OneAnswer Multi-Asset-Class Fund or OneAnswer Single-Asset-Class Fund product disclosure statement) before making your next investment.
- The unit price you'll receive is as at the time your additional investment is processed. The unit price may have changed from when you made your investment request.
Making withdrawals
Because the OneAnswer Multi-Asset-Class Funds and the OneAnswer Single-Asset-Class Funds are flexible, you can withdraw one-off lump sums anytime or make regular withdrawals to supplement your income – the choice is yours.
To make a lump sum withdrawal, or to set up regular withdrawals, simply complete and return a withdrawal form.
What you need to know
- Once we’ve received your application, we aim to pay your withdrawal within five business days. It may take longer if there are public holidays, or we need to ask you for additional information.
- It’s not possible to time your request for a specific unit price. The unit price received for your withdrawal request will be a unit price at the time we process your request.
- The minimum withdrawal amount (unless you're making a full withdrawal) is:
$500 per fund for lump sum withdrawals
$100 per fund for regular withdrawals. - Once your balance reaches $0, your investment account will be closed.
- If you haven't provided proof of your identity and address (PDF 324KB), you'll need to do so along with your first withdrawal request - see the withdrawal form for details.
Changing funds
You can change the fund your money is invested in by either completing a form or calling us on 0800 736 034.
OneAnswer Multi-Asset-Class Funds
- Download, complete and return a transaction Form (Form 4) from the back of the OneAnswer Multi-Asset-Class Funds product disclosure statement (PDF 1.1MB)
OneAnswer Single-Asset-Class Funds
- Download, complete and return a transaction Form (Form 4) from the back of the OneAnswer Single-Asset-Class Funds product disclosure statement (PDF 1.1MB)
What you need to know
- Your financial adviser can provide you with advice should you want to switch funds.
- We usually process switches within five business days of receiving your request.
- The unit price you’ll receive for your switch request is as at the time your switch is processed. The unit price may have changed from when you made your switch request.
Choose the right tax rate
It’s important to check your Prescribed Investor Rate (PIR) annually to make sure you’re paying the right amount of tax on your investment account.
Why is this important?
- If your PIR is too high, any tax over-withheld will be used to reduce any income tax liability you may have for the tax year and any remaining amount will be refunded to you. Inland Revenue will notify you if you're due a refund.
- If your PIR is too low, you’ll be required to pay any tax shortfall as part of the income tax year-end process.
We may be notified by Inland Revenue to update your PIR if they believe it is incorrect. We are required to apply this updated PIR. However, you can provide us with a different PIR if you believe it is incorrect.
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From overseas: +64 9 356 4000
Important information
ANZ New Zealand Investments Limited ('ANZ Investments') is the issuer and manager of the OneAnswer Multi-Asset-Class Funds and the OneAnswer Single-Asset-Class Funds (together, the 'schemes'). Important information is available under terms & conditions. Download the guide and product disclosure statement.