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Lost or stolen cards and emergency assistance

If you have lost your credit card, we are available 24 hours a day, 7 days a week to assist. Cards can be blocked and a new one ordered if required.

Cancel your card online or call us immediately

Cancel online

If your card has been lost or stolen, you can cancel your card and order a replacement card if required in ANZ Internet Banking or goMoney (under 'Manage Cards').

ANZ Card Manager

New Zealand

Please call ANZ immediately.

24 hours a day,
7 days a week

Call 0800 658 044

Overseas

If you are overseas call us immediately, so we can assist you. (toll charges apply)

24 hours a day,
7 days a week

+64 9 522 3010

Help and support