We’re no longer offering foreign currency cash at ANZ
ANZ stopped accepting foreign exchange cash transactions from 14 November 2020. However, there are a range of alternative options available for customers who need foreign cash.
What does this change mean for you?
This change means you’re now no longer able to buy or sell foreign cash at ANZ branches.
However, there are a range of alternative options available for customers who need to buy or sell foreign cash. These include:
- Using your ANZ EFTPOS, debit or credit card to withdraw foreign cash at overseas ATMs.
- Specialist foreign currency exchange providers, either in your local area or at overseas departure points, such as airports.
- Using pre-paid foreign currency travel cards.
- Your travel agent may also sell foreign cash.
This change only affects foreign cash. We’ll continue to offer our other international services including Foreign Currency Accounts and International Money Transfers.
Why have we made this change?
As customers are well-served by other alternatives, including specialist providers and the ability to withdraw local currency from overseas ATMs, we have taken the carefully-considered decision to discontinue foreign exchange cash services in our branches.
Frequently asked questions
Can I still deposit or withdraw FX cash to / from my Foreign Currency account?
No. We’ll still offer Foreign Currency accounts, but you will no longer be able to deposit or withdraw foreign cash directly in branches. However, you’ll still be able to digitally deposit and withdraw foreign currencies to and from your Foreign Currency accounts via electronic transfers between your ANZ accounts and International Money Transfers.
Do you still accept foreign cheques?
No. From 1 March 2024, ANZ stopped accepting foreign cheques of any currency for deposit into ANZ accounts.
How do I pay for things while I’m travelling?
When you’re travelling overseas, consider taking your ANZ credit— or Visa Debit cards with you. You can use them to make purchases and get cash in millions of places around the world.—
If you want to access funds from your everyday account to make purchases overseas you'll need a Visa Debit card – if you have an existing EFTPOS card, you can upgrade to a Visa Debit card—. You must be 13 or over to get a Visa Debit card.
An ANZ Airpoints Visa Platinum card is the perfect travel companion for regular travellers, with features like Overseas Travel Insurance— and the chance to earn Airpoints Dollars™ on your credit card spend.
A currency conversion charge of 1.3% of the New Zealand dollar amount applies to foreign currency transactions made using your ANZ Visa Debit or credit card, both online and overseas. This includes transactions at overseas ATMs, and through the Visa PLUS network.
If you need foreign cash specifically, there are a range of other options, including:
- Using your ANZ EFTPOS, debit or credit card to withdraw foreign cash at overseas ATMs
- Using specialist foreign currency exchange providers, either in your local area or at overseas departure points, such as airports
- Using pre-paid foreign currency travel cards
- Buying foreign cash from some travel agents who offer those services.
What other foreign exchange services are still available?
Other international services such as Foreign Currency accounts and International Money Transfers remain unchanged.
Where can I get foreign cash now?
There are a range of options available for buying or selling foreign cash, including:
- Using your ANZ EFTPOS, debit or credit card to withdraw foreign cash at overseas ATMs
- Specialist foreign currency exchange providers, either in your local area or at overseas departure points, such as airports
- Using pre-paid foreign currency travel cards
- Your travel agent may also supply foreign exchange.